Deedhold

Newsletter, reviews and analytics. Customers come back.

A sale doesn’t end with the payment. The customer gets clear e‑mails about the order, can write a review and sign up for the newsletter. In Google Analytics you see where visitors came from and how many of them bought.

Communication that runs by itself

Order e‑mails go out automatically. Reviews appear on the website only once you approve them.

E‑mails the customer gets during an order Diagram: on the left, steps in the store; on the right, the e‑mail the customer automatically gets. The customer places an order - order confirmation. You issue an invoice - e‑mail with the invoice. You ship the parcel - shipping e‑mail. You issue a refund - e‑mail with the credit memo, only when a refund happens. IN THE STORE E‑MAIL TO CUSTOMER Customer orders E‑MAIL Order confirmation You issue an invoice E‑MAIL Invoice You ship the parcel E‑MAIL Parcel shipped You issue a refund E‑MAIL Credit memo Templates you edit in the admin, separately for each language only when a refund happens

An e‑mail for every order step

When the customer places an order, or you issue an invoice or ship the parcel, the store sends them an e‑mail. You edit the templates of all e‑mails in the admin, separately for each language.

The e‑mails have the same modern look as your website.

Registration and forgotten password e‑mails go out automatically too.

A review’s path from the customer to the website Diagram: the customer writes a review with stars across several criteria. The review waits for approval. When you approve it, it appears on the product with quality and price ratings. When you reject it, it does not appear on the website. Customer writes a review stars across several criteria and text STATUS Awaiting your approval YOU APPROVE Shows on the product Quality Price YOU REJECT Not shown on the website stays in the admin only Rating criteria you set yourself, such as quality or price

Reviews you control

Customers rate products with stars across several criteria and can add text. Every review waits for your approval. It appears on the website only once you approve it.

You set the rating criteria yourself, such as quality or price.

The rating shows on the product, and search engines can show it in results too.

Newsletter and analytics in detail

Tools to reach customers again and see what works.

Newsletter

Customers subscribe on the website or when registering.

You prepare newsletter templates right in the admin.

E‑mails are sent gradually from a queue, in batches.

You have an overview of subscribers in one place.

Google tracking

Google Analytics 4 via the Google tag tracks traffic and completed orders.

Google Ads conversions: you see which ads brought in an order.

Just enter the details from your Google account in the admin, no developer needed.

Order tracking from Heureka (a Czech comparison site) is in preparation.

What else comes with it

Smaller tools that help you sell. All features →

Carts

Abandoned carts

An overview of unfinished carts: who was shopping, how many items they left in the cart and of what value.

Referrals

Send to a friend

The customer e‑mails a product link straight from the website.

RSS

RSS feeds

Feeds with new products, promotions and categories for readers and other services.

In preparation

Verified by customers

Orders are passed to Heureka automatically for a satisfaction survey, and the certificate badge shows on the website. The customer can opt out at checkout.

Want your customers to keep coming back?

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