Deedhold

Customer accounts and groups. Your own prices for wholesale.

Customers have an account with their order history, addresses and a wish list. You put them in a group, and each group can have its own prices, discounts and tax treatment. One store serves both retail customers and wholesale buyers.

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Every customer in the right group

The customer group decides which prices a customer sees, which discounts they are entitled to and how VAT is calculated for them.

Three customer groups, three price lists Table of prices for one coffee for the Retail, Wholesale and VIP groups. Retail pays the regular €30, wholesale €24 and €22 from 10 units, VIP €25. A 10 percent sale applies to retail and VIP, not to wholesale. Customers get into Retail by registering, you put them into the other groups. COFFEE 1 KG BY GROUP Retail Wholesale VIP Unit price €30 €24 €25 From 10 units n/a €22 n/a Sale -10% €27 n/a €22.50 Membership after registering assigned by you assigned by you only for this group default setting n/a

Your own prices for each group

The same product can cost a regular customer something different than a wholesale buyer or a loyal customer. After logging in, everyone sees their group’s prices.

Tier prices only for a selected group, for example cheaper from 10 units for wholesale.

You limit sales, discount rules and coupons to the groups they should apply to.

Automatic group assignment by VAT ID Diagram: the customer enters a VAT ID, the store verifies it in the European VIES system. A valid Czech VAT ID puts the customer in the group of VAT payers in the Czech Republic, a valid VAT ID from another EU country in the group of EU VAT payers invoiced without VAT, an invalid VAT ID in Retail. Customer enters VAT ID in the address at registration Check in VIES EU register of VAT payers VALID, CZECHIA Czech VAT payer invoice with VAT VALID, OTHER EU EU VAT payer invoice without VAT INVALID Retail regular prices with VAT Group - own prices, discounts and tax class

Businesses sort themselves by VAT ID

When a customer enters a VAT ID, the store verifies it in the European VIES system. Based on the result, it puts the customer in a group: VAT payer in the Czech Republic, VAT payer from another EU country, or regular customer.

You can invoice VAT payers from other EU countries under the reverse charge, that is without VAT.

You decide which group the customer goes into in each case.

Customer account and customer management

What customers find in their account and what the store staff see about them.

For the customer

Order history and reordering a previous order in one click.

Address book, saved payment cards, purchased downloadable files and newsletter subscription.

A wish list of favorite products that they can forward by e‑mail.

For you

A customer overview with editing, order history, cart contents and bulk actions.

Login as customer: with the customer’s consent, staff log in to their account and help them with an order. Everything is logged.

An overview of customers who are logged in right now.

What else comes with it

Smaller things that save customer management from manual retyping. All features →

Registration

E‑mail confirmation

An account is activated only after the e‑mail address is confirmed, so no accounts with typos get created.

Data

Customer import and export

You transfer customers and their addresses in bulk through CSV, for example when migrating from another store platform.

Addresses

Your own address format

How the address looks on documents and in e‑mails, the number of street lines and required fields.

Want to sell to retail and wholesale customers from one store?

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